Shipping:
Dreamworld Video Productions uses the United States Postal Service (USPS)
for mailing all orders. Orders are typically shipped within a week of ordering,
however some items may not be in stock and may take a bit longer as a special
duplication run is required to complete your order.
We do ship orders internationally however; please allow additional time
for your order to be received when shipping outside of the United States.
Returns:
Your satisfaction is extremely important to us. If you have a problem with
any DVD or VHS tape received we will replace it for you promptly. DVD Movies
are not refundable, but can be returned within 30 days of the ship date for
a replacement of the same item. DVD Movies cannot be exchanged for a different
item or DVD. If you have received a damaged or defective DVD Movie, please
package it in the same container that you received it in and write "RETURN
TO SENDER" on the front of the package. Bring it to any post office
and we will cover the return shipping for you.
Please be sure to include a note in the package describing what was wrong
with the video and make sure to include your return address, so that we can
send you new video.
Payments:
Online orders can be paid with Visa, Master Card, Discover or American Express
by using PayPal. When you complete your online order, you will be taken to
PayPal to complete your payment transaction via a secure web page. PayPal
does not charge you (the buyer) any additional fees for using their service.
If you do not have a PayPal account, it only takes minutes to open an account
and it’s secure and free! For more information about PayPal and their
services, click
here.
     
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